Shipping policy

SHOPPING POLICY

Last Updated: 16 july 2026

1. INTRODUCTION

Welcome to World Bloom! We are committed to providing you with a smooth, secure, and enjoyable shopping experience. This Shopping Policy outlines everything you need to know about placing an order, payment methods (especially Cash on Delivery), shipping, returns, and refunds.

By placing an order on our website, you agree to the terms and conditions outlined in this policy.

2. PAYMENT METHODS

We offer multiple secure payment options to make your shopping experience convenient:

A. Cash on Delivery (COD) – Our Primary Service

We understand that many of our customers prefer to pay when they receive their order. That is why Cash on Delivery (COD) is our primary payment method.

  • How It Works: You place an order on our website, and you pay the full amount in cash to the delivery rider at the time of delivery.

  • Eligibility: COD is available for orders within [Insert your country/cities, e.g., All over Pakistan].

  • No Extra Charges: We do not charge any additional fees for COD orders.

  • Order Confirmation: Once you place a COD order, our team will call you to confirm the order before dispatching. If we are unable to reach you after 3 attempts, your order will be automatically canceled.

B. Online Payment (Credit/Debit Cards & Digital Wallets)

For customers who prefer to pay online, we also accept:

  • Major Credit Cards (Visa, Mastercard, etc.)

  • Debit Cards

  • Digital Wallets (such as [Insert local wallet, e.g., JazzCash, EasyPaisa, etc.])

All online payments are processed through secure, encrypted payment gateways. We do not store your card information on our servers.

3. ORDER PROCESS & CONFIRMATION

Here is how your order journey works with World Bloom:

  1. Placing an Order: Browse our collection, add products to your cart, and proceed to checkout. Fill in your correct shipping address and contact number.

  2. Order Confirmation: Once you place an order, you will receive an Order Confirmation Email with your order details.

  3. Verification Call (For COD Orders Only): For COD orders, our customer support team will call you within 24 hours to verify and confirm your order.

    • Please answer our call to avoid order cancellation.

    • If your number is unreachable, we will attempt 3 calls over 2 days. After that, the order will be canceled.

  4. Order Processing: After confirmation, your order will be processed, packed, and dispatched within 1-2 business days.

4. SHIPPING & DELIVERY POLICY

We take great care in packing and shipping your World Bloom products.

  • Processing Time: All orders (except those placed on weekends/holidays) are processed within 1-2 business days.

  • Delivery Time: Delivery typically takes 2-5 business days depending on your location.

  • Delivery Charges:

    • Standard Shipping: [Insert Amount, e.g., PKR 199] for orders below [Insert Amount, e.g., PKR 2000].

    • Free Shipping: Enjoy FREE shipping on orders above [Insert Amount, e.g., PKR 2000].

  • Tracking: Once your order is shipped, you will receive a Tracking Number via SMS or Email to track your package.

  • Delivery Attempts: The courier company will make 2 delivery attempts. If you are not available to receive the package both times, the order will be returned to us.

5. CASH ON DELIVERY (COD) – IMPORTANT RULES

Since COD is our primary service, please follow these rules carefully:

  • Have Exact Change: Delivery riders may not always carry change. We highly recommend keeping the exact amount ready to avoid any delays.

  • Inspect Before Paying: You have the right to open and inspect the outer packaging of your order before making the payment. However, please do not open the sealed product packaging until after you have paid.

  • COD Cancellation: If you cancel a COD order after it has been dispatched, a cancellation fee may be applied to cover our shipping and handling costs. Please only place a COD order if you genuinely intend to purchase.

  • Fake Orders: We take fake orders very seriously. If we notice suspicious or repeated fake COD orders from a single user, we reserve the right to block that user from placing future orders.

6. RETURNS & REFUNDS POLICY

We want you to love your World Bloom products! However, if you are not satisfied, here is our return policy:

A. Eligibility for Returns

  • You have 7 days from the date of delivery to request a return.

  • Products must be unused, unopened, and in their original packaging to be eligible for a return.

  • We do not accept returns on products that have been opened or used for hygiene reasons.

B. Damaged or Defective Products

  • If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

  • Send us clear photos of the product and packaging at worlddoze5@gmail.com.

  • We will arrange for a free replacement or issue a full refund at no extra cost.

C. Return Process

  1. Contact our support team via email or WhatsApp to initiate a return.

  2. Pack the product securely in its original packaging.

  3. Ship the product back to our return address. Return shipping costs will be covered by the customer unless the return is due to our error (damaged/incorrect product).

D. Refunds for COD Orders

  • Since you paid in cash at the time of delivery, refunds for COD orders will be processed via Bank Transfer, JazzCash, or EasyPaisa.

  • Please provide us with your correct account details when requesting a refund.

  • Refunds are processed within 5-7 business days after we receive and inspect the returned product.

7. EXCHANGE POLICY

We currently do not offer direct exchanges. If you need a different product, please follow the return process and place a new order for the desired item.

8. ORDER CANCELLATION POLICY

  • Before Dispatch: You can cancel your order within 12 hours of placing it by contacting our support team. No cancellation fee will apply.

  • After Dispatch: Once your order has been dispatched, it cannot be canceled. You will need to receive the package and follow our return policy if you are not satisfied.

9. CUSTOMER SUPPORT

We are here to help you with any questions, concerns, or issues regarding your order!

📧 Email: worlddoze5@gmail.com 
📞 Phone/WhatsApp: 03262192603
⏰ Support Hours: Monday – Saturday, 10:00 AM – 8:00 PM (Your Local Time)

For faster support, please have your Order Number ready when you contact us.

10. CHANGES TO THIS POLICY

We reserve the right to modify or update this Shopping Policy at any time without prior notice. Changes will take effect immediately upon posting on this page. We encourage you to review this page periodically.

11. CONTACT US

If you have any questions about this Shopping Policy, please get in touch:

📧 Email: hello@worldbloom.com
📍 Address: Bahawalnagar Kashmir Town
📞 Phone: 03262192603

Thank you for shopping with World Bloom – Nature's Beauty, Worldwide! 🌿